Nobody has to guess how the visit went today.
A growing cafe group replaced comment cards nobody filled in and a complaints inbox nobody read with one live feedback line. Tap an emoji, or leave a voice note. Here's what changed.
PERCEPT PULSE
Every week started with the same shrug.
- Feedback lived in a comment box, checked whenever someone remembered
- A bad voicemail got forwarded around a group chat, then forgotten
- No way to tell which location was actually slipping
- Staff learned how they did from a manager's mood, not a number
- Reports were a spreadsheet someone built once a month, if at all
- One QR code opens a five-emoji reaction card in seconds
- Voice notes are transcribed and logged the moment they're recorded
- Every location gets its own live pulse and its own leaderboard
- Staff performance updates the instant a session closes
- Today, this week, or a custom range renders on open. No spreadsheet.
Built around a five-second tap.
Live Pulse
Every tap lands on the dashboard the instant it's submitted. No refresh, no waiting on a weekly report.
Share links & QR
A feedback taker opens a session and shares the code or QR. The customer answers on their own phone. Nothing to install.
“Service was fast today, just wish the line moved a little”
Audio feedback
Customers who'd rather talk than tap can record a voice note. It's transcribed straight into the response.
Location performance
Every location's score rolls up automatically from each session it takes. Ranked, not eyeballed.
It started as a scribble and five faces.
The first pass at the dashboard, sketched before a line of code. Same stat row, same emoji breakdown, same live feed that shipped.
What it looks like on a Tuesday.
The home dashboard a manager opens first, with today's responses, overall mood, and pending sessions already totaled. The responses queue underneath, filterable by date and location. Location performance ranks every branch by score. And share links, the QR a customer taps to leave feedback in seconds.
We used to hear about a bad visit weeks later, if a customer bothered to call at all. Now a low score reaches my phone before they've finished their coffee.▪ CEO, Lorenzo Cafe
See your own customers' pulse, live.
Drop in your locations and forms. The dashboard fills itself in from there.
The home, responses, location performance, and share link screens above are real screenshots from the live product. The response counts and mood scores elsewhere on this page are illustrative, styled after the product's own numbers.
Have a project in mind? Let's talk.
START A CONVERSATIONEdit the code, watch it run.
Change the function on the left: your letter's background updates instantly. No reload, no waiting.